SUBJECT/RECOMMENDATION:
Title
Authorize an agreement with Cayenta, a division of N. Harris Computer Corporation of Canada for professional services and licensing related to the Utility Management System (UMS) software from Oracle to SQL server and the related reporting service from Actuate to Cognos in the not to exceed amount of $460,478.00 pursuant to Clearwater Code of Ordinances Section 2.563 (1)(d), Non-competitive purchases (Impractical), and authorize the appropriate officials to execute same. (consent)
Body
SUMMARY:
Cayenta is the City’s utility management solution, overseeing utility customer service management and utility billing for water, sewer, solid waste and gas services. This agreement is for the migration of the utility management software (UMS) server from Oracle to SQL and transitions the reporting system from Actuate to Cognos. These upgrades are essential prerequisites for future software enhancement and migration to a cloud-based platform.
This agreement covers comprehensive project management and implementation services, assistance during the go-live and transition to Cayenta support, as well as the necessary technical services and licensing. This project is estimated to take approximately 28 weeks.
Cayenta has been the City's utility management solution for more than 24 years, with configurations tailored to meet specific customer and billing requirements. Transitioning to an alternative system would require a substantial financial investment, a multi-year implementation effort, retraining of staff, and a disruption in operations. Continuing with Cayenta ensures cost savings, operational efficiency, and continuity of service.
Payments will be made according to the milestones outlined in the statement of work.
APPROPRIATION CODE AND AMOUNT:
Funds are available in the capital project 94829, CIS Upgrade/Replacement, to fund this purchase order. This project is funded by Administrative Service Fund revenues, an internal service fund of the City.
STRATEGIC PRIORITY:
This purchase will support all the objectives of a High-Performance Government, as well as Superior Public Service.